Virgin Media is Managing Traffic

December 11, 2007

Both in the offices and at home we are connected through Virgin Media, they provide all our broadband services. A week back I noticed a slow down in the connection, and going home i noticed the speeds their too were sluggish for some reason. I checked the website for information and found this little doozy under the live problems page.

Here at Virgin Media, we want all our customers to get the best service possible from their Broadband. That means speedy downloads for all users – not just a few.

When someone is downloading and/or uploading a particularly large amount of information over a long period of time, it can slow down the Internet speed for other users who might just be checking their email or browsing online. So to make sure our service is fair for everybody, we sometimes moderate the speeds during peak times (4pm till 9pm) for customers who are downloading and/or uploading an unusually large amount at these times.

This ensures that the service doesn’t get blocked up with people using more than their fair share – which means a lot fewer traffic jams.

This is weird, I’d not received any kind of letter or anyone calling me up to tell me what was going on. It just sort of happened, so if you are on Virgin Media and experiencing really weird lag, slow download speeds etc… give em a call and tell em what you think.

Full Traffic Management Link

Virginmedia